- Pride can be a useful emotional tool for speakers and infectious with their audiences, if used appropriately. But make sure your presenter's ego remains within good boundaries that respect the audience.
- Anger also has many faces that speakers should use with care. Sometimes, research shows, we're more generous in negotiations if we believe the other speaker is truly angry. Your audience heckler may be angry, but you can use these tactics instead of getting into an angry debate.
- To convey sadness, your voice is critical: the sound of sadness spoken is identical to the minor third in music, research shows. Sometimes sadness comes with the territory, as when this reader had to deliver her mother's eulogy; read her recommendations for getting through that sad speaking task.
- Empathy's an emotion that helps you connect with your audience, whether you're making small talk during a negotiation or balancing a tough stance with an empathetic view.
- Whether you're angry, happy or concerned, telling a personal story is one of the best and easiest ways to show your emotions and move your speech forward. It's tough to beat the unabashedly emotional "last lecture" of Randy Pausch.
- If it's your topic that sparks emotion in you or in your audience, learn 5 ways to tackle a tough or controversial topic and manage the presentation, and take some lessons from the lawyer tasked with managing reparation funds for the angryand skeptical people affected by the BP oil spill.
- Before you get emotional, consider the double standard women face if they cry in public, and what may lie behind it.
- Are you more analytical or more emotional? Your personality preference can affect how and whether you convey emotion when you speak.
Check out the community on The Eloquent Woman on Facebook, and sign up for Step Up Your Speaking, my free monthly newsletter, here.