- time-buying phrases that give you seconds to think when you're thrown off-balance;
- a developed message you can use to reinforce your points and bring the conversation back where you want it to be;
- graceful ways to engage further with the questioner, both to give you more background information and to buy yourself time;
- ways to handle questions when you don't know the answer--and don't wish to speculate; and
- ways to keep your comfort level high when you're in extemporaneous speaking situations, particularly when taking questions.
Wednesday, October 13, 2010
The question is posed, still hanging in the air. And you're silent--and uncomfortable, because you don't have the answer immediately at the ready. Or it's the other way around: You ask your audience a question, and no one speaks right away. Crickets chirp, or at least it seems that way. Those seconds feel like hours.